Why Use Xceed IT?

Xceed IT provides a customer focused proactive service with excellent customer support and competitive prices. Below are just a few of the reasons that companies choose to use Xceed IT:

Save Time

Using our managed IT support services will save you having to sort out IT related issues and free your time up to focus on the areas of your business that you know best.

Save Money

Xceed IT will help to save you money by ensuring you don’t invest in unsuitable equipment and avoid expensive emergency call out or repair fees. Outsourcing your IT support to Xceed IT is almost certain to be a fraction of the cost of providing in-house IT support.

Reduce Downtime

Xceed IT will monitor your IT systems to ensure smooth operations, take proactive preventative measures and should things go wrong we will respond promptly to get things back up and running with minimum impact to your business.

Low Monthly Fixed Price

Xceed IT will provide you with a fixed price quotation for IT support, with no hidden extras. The price quoted will cover all advice sought, queries raised, remote support and on-site IT assistance (included in our Helpdesk + package). We do not limit the number of instances we will address in a month or the number of visits you can receive from an engineer.

No Onerous Contract

Xceed IT aim to build long-term relationships with their clients and are so confident that you will be happy with the IT service we provide that we don't ask you to sign a long contract, we simply have a monthly rolling agreement. Should you wish to cancel or need to amend the level of service we'll accommodate your needs without penalty to you.

Flexible Approach

Xceed IT provides a flexible hassle free service tailored to your needs. We provide engineers at your premises, remote fault diagnostics and resolution, telephone support and set response times to meet your needs. Xceed IT ensures its managed support services are delivered with minimum impact on your day to day operations and will always co-ordinate activities with you before doing anything that would require downtime.

Single Point of Contact for All IT Needs

Xceed IT can address all your IT and associated needs, saving you the hassle of dealing with 3rd parties including hardware & software, networks, cabling solutions, broadband and remote working. Xceed IT supply all major vendors branded equipment and leading software solutions ensuring only resilient, robust items are used in your network and offer competitive prices by purchasing through the UK’s leading distribution channel.

Expert Advice

Xceed IT keep up to date with changes in technology to ensure we provide you with current advice including recommendations on both hardware and software that could provide increased efficiency, reliability, security and even save time or reduce costs.