IT Support

Affordable IT Support for 1 - 50 Users

Improved performance, increased productivity, and enhanced security are just some of the benefits that you will enjoy with managed IT support from Xceed IT.

Xceed IT managed support has been specifically designed for small businesses who do not have their own in-house IT expertise and who wish to benefit from a high quality, cost effective solution that can meet all of their IT support needs.

Using advanced software, tools and best practises we deliver proactive, preventative IT support services to keep your IT systems fully operational, including 24x7 monitoring and maintenance services.

Whilst our proactive, preventative approach will keep your IT systems running smoothly, if you do encounter a failure or a technical issue we can resolve it promptly with a combination of unlimited telephone support, remote helpdesk support and onsite support. All this for one affordable fixed monthly fee.

Alternatively, if you already have an existing IT department that need additional resources, only require one-off support or aren’t able to commit to a support contract, then our Pay as You Go support allows you to call upon us as and when you need help.

Managed IT Support

Xceed IT Helpdesk is ideal for businesses who want total, round the clock IT Support for an affordable monthly fee.

Our helpdesk goes beyond the traditional helpdesk as it is fully managed with proactive support 24/7, 365 days a year. It provides a comprehensive solution delivering real-time and proactive monitoring, scheduled maintenance, monthly reporting and on-going help to configure your IT infrastructure as your business needs change and develop.

Pay as You Go

Pay as You Go IT support is ideal for those businesses who have an existing IT department that need additional resources, for those with one-off support requirements and for those who aren’t able to commit to a support contract.

We understand that some of our clients only need support every now and again so for these businesses there are two options for non-contract support, ad-hoc and block booking hours.